• Quality Manager - Customers and Programs

    Location UK-GLS-Staverton
    Posted Date 1 month ago(1 month ago)
    Requisition Number
    # of Positions Remaining
    Position Type
    Full time
    Experience (Years)
    Quality Assurance - All
    Security Clearance Required?
  • Overview

    A senior level Quality role focusing on Customers for the Triumph UK Aerospace business. Reporting direct to the Quality Director, previous experience of direct involvement with multiple aerospace customers required, including interpretation and understanding of their various Quality requirements.


    • Reporting to the Quality Director
    • Based at Triumph, Staverton, Gloucestershire UK
    • Occasional travel to other Triumph and Customer locations worldwide may be required
    • Hours of Employment: 37 hours a week. Flexibility may be required.



    • Develop a solid understanding of Customer Quality requirements, tools and portals to ensure that all Customer expectations are met at all times.
    • Continuously monitor Customer Quality metrics and communication to ensure that appropriate corrective actions are implemented to improve performance.
    • Develop solid and lasting working relationships with Customer Quality representatives from all Triumph A&C customers to enable effective interaction as required.
    • Represent the Quality function in Engineering/Program Quality activities as required at the Staverton and Deeside sites.
    • Develop and maintain Quality Plans to cover Engineering and Programs business needs.
    • Plan, lead and execute Quality investigations as required using RRCA, 8D and other techniques to effectively analyse problem root cause and prevent recurrence.
    • Conduct Quality audits across our sites in support of the ongoing Quality audit program as required.
    • Management of subordinate staff as required in accordance with the agreed and implemented Quality organisational structure
    • Actively participate in Triumph’s Continuous Improvement program, including active involvement in improvement teams as required.
    • Provide additional support to the Quality Director as required, as a senior member of the Triumph A&C Quality team.



    - Minimum of 5 years’ experience in Aerospace Quality in a senior Quality Engineering or management capacity.
    - Previous experience of Customer liaison and management.
    - Previous experience of Engineering Quality aspects.
    - Appropriate Engineering/Scientific qualification
    - Lead auditor trained to AS9100 Rev D variant preferred.
    Key Behavioural Competencies – Customer focus, organisational influence and partnering, willingness to travel.
    Key Personal Indicators – Interpersonal astuteness, persistence and persuasive communication.

    - Successful applicants receive conditional offers to be subject to satisfactory references, DBS and Baseline Personnel Security Standard (BPSS) clearance, a right to work in the UK and willingness to complete a pre-employment medical questionnaire.


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